UX Masterclass 2020

The Changing Faces of UX : Global Perspectives

03 April 2020​ | ITC Grand Central | Mumbai

Hosted by UXAlliance and PeepalDesign

Welcome to UX Masterclass 2020

The 16th UX Masterclass is back in India, after successful events spanning 5 continents in 5 years. This year we will be exploring the ‘Changing Faces of UX’. The talks will explore the intersection between designing experiences and these emerging trends.

UX Masterclass provides you with an unique opportunity to engage with and learn from the best in the business.

Michelle Townshend
Insights Leader
GE Healthcare

Robert Schumacher
Managing Director
Bold Insight

What’s all the chat a bot?

Hundreds of thousands of people die each year in hospital from sepsis.

The keynote will tell the story of the challenges faced in integrating AI, UX, NLP, Voice Recognition, SMS, and Chat Bots in an application to provide better patient care.


Simon Herd

Director – Sutherland Labs

The Xploro app – how we approached humanising healthcare for kids

Helga Stegmann

Owner – Mantaray

Designing for the next billion in Africa

Gavin Lew

Managing Director – Bold Insight

The Time is Now for UX and AI: Don’t leave it up to the programmers

9 +


15 +


42 +

visionary speakers

28 +


2 600 +

event participants

Our Last Three Events

Johannesburg | 2019

In 2019 it was hosted and organised by Mantaray in South Africa with the theme Humanising Innovation: UX driven transformation.

Milan | 2018

In 2018 it was hosted by Assist Digital in Italy where the theme: UX beyond the screen, explored the challenges that design and UX are facing.

Shanghai | 2017

In 2017 we saw this flagship event hosted at the InterContinental Shanghai Puxi, by China by GFK. Building on the theme “UX connect”.