Humanising Innovation:
UX driven transformation

Crowne Plaza Hotel, Rosebank, Johannesburg
04 April 2019

For security purposes you will be redirected to our quicket ticket page to buy your ticket.

About Event

The 15th UX Masterclass brings together experts and thought-leaders from the field of user experience, innovation and customer research. 

The conference focuses on humanising digital transformations; how can we ensure the success and adoption of digital transformations.

We offer a unique opportunity to engage and network with UX thought-leaders as well as innovators and exponential technologists, all coming together and focussing on sharing their experiences.

Madrid (2)-
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9 +


15 +


42 +

visionary speakers

28 +


2 600 +

event participants

Event Speakers


Alfonso Romay

Torresburriel Estudio, Spain

 Employee Experience: How UX Helps To Rebuild Relationships And Humanise Companies


Daniel Torres Burriel

Torresburriel Estudio, Spain

Reshaping Trust For Financial Services: From Bank Counters To Open


Gavin Lew

Bold Insight, United States

AI needs UX.


Frederic Gaillard

Axance, France

“Rethinking innovation – how a new creative process can disrupt”


Helga Stegmann

Mantaray, South Africa

Can Africa solve Global challenges


Jonathan Weeks

Mitsue Links, Japan

Digital Ethics in Product Design: aligning business and user interests


Joëlle Stemp

Yu Centrik, Canada

Using Lego Serious Play to prototype services


Lana Strydom

Vodacom, South Africa


Robert Schumacher

Bold Insight, United States

UX means business 


Simon Herd

Sutherland Labs, United Kingdom

The Xploro app – how we approached humanising healthcare for kids

Stefano Zanini

Assist Digital, Italy

“How may I help you?”: How to generate business value starting from customer care interactions, using a user centered and data driven approach.


Szeran Millo

Symetria, Poland

How UX breaks down the silo mentality in organisations


Taline Karafilian

Axance, France

“Rethinking innovation – how a new creative process can disrupt”

Our Last Three Events

Milan | 2018

In 2018 it was hosted by Assist Digital in Italy where the theme: UX beyond the screen, explored the challenges that design and UX are facing.

Shanghai | 2017

In 2017 we saw this flagship event hosted at the InterContinental Shanghai Puxi, by China by GFK. Building on the theme “UX connect”.

Mexico City | 2016

In 2016 it was hosted and organised by Usaria in Mexico and theme UX maturity brought together global UX professionals

Buy Tickets

For security purposes you will be redirected to our quicket tickets page to buy your ticket.
Early bird

Early bird


Available till 14 March 2019

Early bird



From 15 March 2019

Group Tickets

Group Tickets


Group tickets can be purchased in groups of 5

Group Tickets

Contact and event information

Name: Mantaray

Phone: +27 (0)11 486 4763


Crowne Plaza Hotel, Rosebank, Johannesbur

Registration: 08:00-09:00
Agenda: 09:00 – 17:00

Crowne Plaza Hotel, Rosebank, Johannesburg

Crowne Plaza Johannesburg – The Rosebank
Crn Tyrwhitt &, Sturdee Ave, Rosebank, Johannesburg, 2196•011 448 3600