Employee Experience: Towards a human centric organization
More and more companies feel the need to digitize their products, services and processes. Besides creating a great customer, user and service experience it is also critical to create a great experience for the employees. Tim will present an approach that ReSight developed to cover the simultaneous optimization of customer/user and employee experiences.
For more than 20 years Tim has been driven by the topic of giving people great experiences. As a business coach, Tim works with clients to develop strategies on how you can successfully develop your team or company into a 'human centered organization'. A serial entrepreneur, Tim started SirValUse which was acquired by GfK. Currently he is Managing Director of ReSight Global a global conglomeration of UX Research companies.